Last Updated: 16.11.2025

 

At Blomera Wellness, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, make a purchase, or interact with our services. By using our services, you consent to the practices described in this policy.

 

Blomera Wellness operates from Lagos, Nigeria, and complies with applicable Nigerian data protection requirements, including the Nigeria Data Protection Regulation (NDPR).

 

1. Information We Collect

 

We collect personal and non-personal information to provide you with a smooth and reliable customer experience.

 

1.1 Personal Information

 

We may collect the following personal data:

 

Name

 

Email address

 

Phone number

 

Billing and shipping address

 

Payment information (handled securely by third-party payment processors)

 

Order history

 

Customer service interactions

 

1.2 Non-Personal Information

 

This includes:

 

Browser type and version

 

Device information

 

IP address

 

Pages visited and time spent

 

Cookies and tracking technologies used to improve website performance

 

2. How We Use Your Information

 

We use your information to:

 

Process and fulfill orders

 

Provide customer service

 

Send order confirmations and transactional messages

 

Improve our website and overall user experience

 

Personalize product recommendations and marketing communications

 

Comply with legal obligations

 

We only use your information for purposes outlined in this policy.

 

3. Legal Basis for Processing (NDPR Compliance)

 

We process your personal data based on:

 

Your consent

 

Contract necessity, such as fulfilling an order

 

Legitimate business interests, like improving our services

 

Compliance with legal requirements

 

4. Sharing Your Information

 

We do not sell or rent your personal information.

 

We may share data only with trusted third parties when necessary:

 

Payment processors

 

Shipping and logistics partners

 

Email marketing platforms

 

Customer support tools

 

Website analytics services

 

These third parties are required to protect your information and use it only for the specific purpose we authorize.

 

5. Cookies and Tracking Technologies

 

Our website uses cookies to:

 

Improve site performance

 

Remember your preferences

 

Enable secure log-ins

 

Analyze site usage

 

You may control cookies via your browser settings, but disabling them may affect certain site functionalities.

 

6. Data Security

 

We implement technical and organizational measures to protect your personal data, including:

 

Secure servers

 

Encrypted data transmissions where applicable

 

Access controls

 

Regular security reviews

 

While we strive to protect your information, no online transmission is 100% secure.

 

7. Data Retention

 

We retain your personal data only for as long as necessary to:

 

Complete the purposes described above

 

Comply with legal, tax, and regulatory obligations

 

When data is no longer required, we safely delete or anonymize it.

 

8. Your Rights Under NDPR

 

As a Nigerian resident, you have the right to:

 

Access the personal data we hold about you

 

Request correction of inaccurate information

 

Request deletion of your personal data where legally applicable

 

Withdraw consent at any time

 

Object to certain types of processing

 

Request data portability

 

To exercise these rights, contact us using the details below.

 

9. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

 

10. Children’s Privacy

 

Our products and services are not directed at children under 16. We do not knowingly collect data from minors.

 

11. Changes to This Policy

 

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date. Continued use of our services signifies acceptance of the updated policy.

 

12. Contact Us

 

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

 

Blomera Wellness Nigeria Limited

Email: in**@*********om.ng

Phone: +234 810 660 5679

Website: www.blomera.com.ng